Hey There,
Thank you so much for your review. We'd love to hear more about this so we can look in improve in the future. Would you be able to get in touch with hello@chelseapeersnyc.com with more information? 🥰
Thanks
The Chelsea Peers NYC Team ***
This Pj is so gorgeous and comfortable. The color is vibrant and the design is amazing. One of the reasons I bought was because for each pijama bought, a new tree is planted. Isn't it lovely? I...
Lovely product but the customer service is appauling, there's no number to call and if you email don't expect a prompt response. When you finally do get replies they don't seem to be able to assist...
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Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for your review. This means the world to us and we have taken all points mentioned on board to see how we can improve in the future. 🥰 Unfortunately we are have incredibly tiny team of staff here at Chelsea Peers so our customer service team have been working as hard as they can to get back to everyone as soon as possible. We can only apologies that you saw delays here. They are in contact with the distribution centre daily with a very close relationship however we are already working on ways to improve the communication to allow requested to be carried out quicker and more appropriately.
Once again thank you so much for your review. Please let us know if there is anything else we can do for you.
Thanks
The Chelsea Peers NYC Team ***
Product reviews
Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for leaving a review on this product for us. 🥰 We are so glad you like them. Thank you for the comments regarding the images. We will see what we can do here. 💖
With regards to washing the garment if all washing requirements are met it should come out still looking brand new. 🥰 Please let us know if there are any issues or if there is anything else we can do for you.
Thanks
The Chelsea Peers NYC Team ***
Date of purchase: 24/01/2021
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Trusted Customer
5 years ago
Fantastic items and Fantastic service
Product reviews
Date of purchase: 24/01/2021
0
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Trusted Customer
5 years ago
it was delivered quickly
Product reviews
Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for your message. We take every review incredibly seriously as we aim to provide every customer the best product with an incredible experience. We can only apologies for this product fault. We have never seen this happen before. 💖 Would you be able to get in touch with hello@chelseapeersnyc.com with some images and some further information as we'd love to be able to resolve this for you.
We look forward to hearing from you.
Thanks
The Chelsea Peers NYC Team ***
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