I ordered the items on the 5th February, still not received items. I have emailed customer service and have not even had a response. Very disappointed
Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for your review. We can only offer our deepest apologies for the inconvenience here. Unfortunately our small team were snowed under early last week however we can see our team did managed to get back to you on Wednesday and then a follow up on Friday last week. I will let them to know chase this up for you ASAP to make sure all issues are resolved without any further delays.
Please let us know if there is anything else we can do for you. We are always happy to help. 🥰
Thanks
The Chelsea Peers NYC Team ***
NB
Nicola burton
5 years ago
I have had no emails regarding my purchases. I have had emails about offers but nothing related to my order. I have checked all folders. Any update regarding my order would be greatly appreciated.
Thank you
Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you for getting back to us. 💖 Once again so sorry for the inconvenience here. We can see you are in conversation with our customer service team now so we will chase them on this for you to make sure they get it resolved ASAP. 🥰
Thanks
The Chelsea Peers NYC Team ***
The quality of their clothes is amazing, I am so pleased and I will definitely be buying again. Service was fantastic, website is easy to use as was the checkout process. Great communication on...
Disappointed as I ordered Pjs and had my order cancelled as they went out of stock.
Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for your review and for letting us know about this. We completely understand your disappointment here and are putting measures in place to ensure issues like this do not take place again in the future. 💖
We can once again only offer our deepest apologies. Please let us know if there is anything we can do to resolve this for you. We are always happy to help!
Thanks
The Chelsea Peers NYC Team ***
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