Shocking. 5 working days after placing order told no stock. It then took them 4 more days to respond to my reply. Eventually 10 days after order I received a refund.
Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for your review and your comments. These mean the world to us and we take each one incredibly seriously. As a very tiny company we take every comment on board to try and push ourselves to be able to provide a better experience for all our customers. We can only apologies for the experience you went through. We have raised it to our management team so it can be analysed and worked on ASAP. đ
If there is anything else we can do for you please let us know. We are always happy to help! đ„°
Thanks
The Chelsea Peers NYC Team ***
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