Paid £10 for next day delivery, despite being ordered before 8am the parcel was not delivered the following day. I contacted the customer service team who just said there was nothing they could do.
Chelsea Peers
Chelsea Peers
5 years ago
Hey There,
Thank you so much for getting in touch here and for letting us know about this issue. We can only offer our deepest apologies on the behalf of DPD that this was not delivered as requested. We have raised a claim to find out why this is. We have also gone ahead and refunded your shipping cost for you. If there is anything else we can do for you please let us know.
Thank you
Archie Hudson-Rawlings
Trusted Customer
5 years ago
Thank you
Date of purchase: 26/04/2021
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Trusted Customer
5 years ago
Amazing packaging and the tracked delivery was fast, step by step update and on time!
Quality of the item is brilliant, I will definitely order from them again.
Jo
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