Item I purchased was unavailable due to an error in the warehouse. Had to cancel the order and have a refund (which I’m still waiting for)!
Chelsea Peers
Chelsea Peers
5 years ago
Hi There,
Thank you so much for getting in touch here to let us know about your experience. We cannot apologies enough for the situation you have had to go through. 💖I have raised this issue to our management team to try and ensure these issues are investigated ASAP so we can try and improve positively in the future. 🥰
Please let us know if you have any other feedback.
Product reviews
Chelsea Peers
Chelsea Peers
5 years ago
Hi There,
Thank you so much for getting in touch here to let us know about your experience. We cannot apologies enough for the situation you have had to go through. 💖I have raised this issue to our management team to try and ensure these issues are investigated ASAP so we can try and improve positively in the future. 🥰
Please let us know if you have any other feedback.
You can improve your website not to show items that are no longer available.I ordered pygamas and the money was taken only to get an email the following day saying they were out of stock. Not good...
Hi There,
Thank you so much for getting in touch here to let us know about your experience. We cannot apologies enough for the sizing issue. 💖I have raised this issue to our management team to try and ensure these issues are investigated ASAP so we can try and improve positively in the future. 🥰
If you could get in touch with archie@chelseapeersnyc.com with some further information that would be amazing.
Thank you
Archie Hudson-Rawlings
Product reviews
Chelsea Peers
Chelsea Peers
5 years ago
Hi There,
Thank you so much for getting in touch here to let us know about your experience. We cannot apologies enough for the sizing issue. 💖I have raised this issue to our management team to try and ensure these issues are investigated ASAP so we can try and improve positively in the future. 🥰
If you could get in touch with archie@chelseapeersnyc.com with some further information that would be amazing.
Thank you
Archie Hudson-Rawlings
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
