I have bought some lovely jewellery previously but this piece arrived and looks so cheap looking it could be Childrens jewellery. They make it extremely difficult to contact the company to return the...
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Matt Mulcrone
Chambers & Beau
4 months ago
Hi, very sorry to hear that you're not happy with your necklace. We try to be very clear about our pieces in the product descriptions so that customers know exactly what to expect when they receive their order. The dimensions of the beads and the materials we use are all listed on the product page for the Having a Ball necklace and we've sold lots of these to happy customers - but obviously we're happy to accept a return or exchange on yours in line with our returns policy. A link to our returns information can be found at the bottom of every page on the website. We hope this is easy enough to find as communication with our customers is really important to us - but if you have any suggestions about how we can improve please let me know. Best wishes, Matt
Product reviews
Matt Mulcrone
Chambers & Beau
4 months ago
Hi, very sorry to hear that you're not happy with your necklace. We try to be very clear about our pieces in the product descriptions so that customers know exactly what to expect when they receive their order. The dimensions of the beads and the materials we use are all listed on the product page for the Having a Ball necklace and we've sold lots of these to happy customers - but obviously we're happy to accept a return or exchange on yours in line with our returns policy.
The service I received was excellent. I couldnโt decide what to buy๐I loved so many pieces. However when I eventually made my mind up I received my order within 2 days. Happy Motherโs Day from me to...
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Matt Mulcrone
Chambers & Beau
4 months ago
...and from us too! Thanks so much for your order and review ๐
Excellent service from ordering to receiving item , beautiful made and well packed and comes with a loveky coloured pouch to keep jewellery in , I have a few pieces and love them all x
Excellent speedy service. Amy is very very helpful. Absolutely beautiful jewellery. Love it all๐
My HUGE THANKS to you.
Matt Mulcrone
Chambers & Beau
4 months ago
And our thanks to you for such a lovely review!
Always here to help, hope you love wearing your Stargazer necklace ๐คฉ
Trusted Customer
4 months ago
You are most welcome!
Keep up the excellent work!
Yes, I absolutely love๐๐๐ all the jewellery I've purchased and cannot wait to buy more soon. Thanks very much again.
Product reviews
Matt Mulcrone
Chambers & Beau
4 months ago
Thanks so much for your order, and your lovely review ๐
Ordered some beautiful jewellery for the 1st time, and won't be the last, from C & B. Excellent service. I ordered the Wild and Free necklace, which was gorgeous and beautifully made. Great quality...
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Matt Mulcrone
Chambers & Beau
4 months ago
That's what we like to hear! ๐ Thank you Helen, great to hear you're happy with your pieces.
Really appreciate your lovely review ๐ฅฐ
A family business we've been making personalised sterling silver celebration jewellery since 2007. Created and put together with love by owned designer Amy in our Devon studio.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A family business we've been making personalised sterling silver celebration jewellery since 2007. Created and put together with love by owned designer Amy in our Devon studio.