No e-mail confirmation of delivery date. Chased a few times and eventually got a response and delivery date. This didn’t happen as stated and the driver couldn’t access the property due to road...
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Jamie Welch
ChairOffice
5 years ago
Thank you for your review and we are sorry that the courier did not make contact with you. I can see we emailed all the tracking details and the courier attempted twice but the road was closed. I will speak to them as to why they did not contact you. On a positive chair we are pleased you find the chair to be nice.
The chair itself looks good, but is not really very comfortable. I’m getting used to that. The main problem is that when they delivered the chair I ordered, they also delivered another one. Their...
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Jamie Welch
ChairOffice
5 years ago
Thank you for your review and we please accept our apologies for our supplier sending two chairs and then the courier letting you down on the collection. I will be taking this matter up with them.
I bought a heavy duty chair from here but unfortunately the chair I received kept developing faults. The reason for 4 stars is that the company answered every email i sent and tried several solutions...
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Jamie Welch
ChairOffice
5 years ago
Thank you for taking the time to review and we are pleased that you found customer service excellent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.