The person taking my order was very helpful and it arrived when I wanted it to arrive.
ChairOffice
ChairOffice
11 years ago
Thank you for your review, we dispatched a new base that has solved the problem for you. I am glad that you like the chair now that this has been fitted.
Jamie Welch
Communication could have been better. I wasn't told that order would be split into two deliveries; thought some items had been missed at first.
ChairOffice
ChairOffice
11 years ago
Thank you for your review. We have products in different warehouses and deliveries an be at different times.With relation to the chair as discussed if you are not happy with the product we will always be happy for you to return and refund as discussed.
Jamie Welch
ChairOffice
ChairOffice
11 years ago
Thank you for your review. We have products in different warehouses and deliveries an be at different times.With relation to the chair as discussed if you are not happy with the product we will always be happy for you to return and refund as discussed.
The frame surrounds slide off and the film then peels off easily.
Jamie Welch
Product reviews
Date of purchase: 22/02/2015
0
Share
Trusted Customer
11 years ago
Arrived within 48 hours, self assembled as ordered. Excellent service all round .
Very good service and goods were delivered within the time frame advised.
Could have done with being able to track the delivery.
ChairOffice
ChairOffice
11 years ago
Thank you for your review. I am pleased that you are happy with the product,price and I will look into the tracking as the courier should have advised you.
Jamie Welch
Thank you for your review.I am so pleased that you find the Trojan chair comfortable for a larger user.I am sorry the packaging arrived damaged as it had left us in good order and I will take this up with the couriers.
Jamie Welch
Quick delivery, although delivery requirements seemed to be ignored.
ChairOffice
ChairOffice
11 years ago
I am so pleased that you are happy with the product and the price and can only apologise for the courier not leaving it in the garden as a signature is required for the delivery and we did email a notification of this.
Jamie Welch
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.