reasonable delivery time. decent communication. I contacted them with regards to the fitting of the arms and they explained the reason they are not a fixed part of the frame.
ChairOffice
ChairOffice
10 years ago
Thank you for your review and I have to say that this is the only way that the arm is able to fit on this chair and we sell in excess of 2000 per month and have not experienced this before. As discussed should you ever have a issue with this we will always find a remedy for you.
Jamie Welch
Handle was broken when the chair was received. Emailed the company and the whole unit was replaced the next day.
Couldn't fault the service.
ChairOffice
ChairOffice
10 years ago
Thank you for your review and I am pleased to see you could not fault our service and although the lever was broken when delivered this was the replaced immediately.
Jamie Welch
I would not buy any products from this company as they were unprofessional in terms of communicating that the chairs were out of stock yet all moneys had been paid in full; and the refund and...
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ChairOffice
ChairOffice
10 years ago
Thank you for your review. We did communicate via telephone and by email that if you wanted to return the chairs then there would be a carriage charge of £35.00 and if you sent them via your own courier then the refund would be in full.
Jamie Welch
Web site easy to navigate with good variety of products.
Fantastic delivery, chair was here before the email saying it was on it's way!
All together a good experience.
Thank you for your review. I am pleased you that you was happy with the service and also that the smell has now gone. It is just the newness of the plastic.
Jamie Welch
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.