My address was printed wrongly. Instead of 437 A on a box was other number 427A. The delivery driver was confused.
However, it was very fast delivery. Many thanks!
I emailed to ask if it was possible to have the chair delivered assembled and was told it was not supplied unassembled. However when it arrived it was in pieces and we had to assemble it ourselves...
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ChairOffice
ChairOffice
10 years ago
Thank you for your review. I think maybe you may have misundestood us as this chair has never been able to be dispatched assembled. We have a clear drop down box on the site for assembled chairs and also at the bottom of the page it states that the chair is self assembly but I apologise if this was not clear.
Jamie Welch
Product reviews
Date of purchase: 18/10/2015
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Trusted Customer
10 years ago
Prompt and excellent service.
Product reviews
Date of purchase: 19/10/2015
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Trusted Customer
10 years ago
a good quick service
Product reviews
Date of purchase: 09/10/2015
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Trusted Customer
10 years ago
Quick reply to my query and excellent customer service
Thank you for your review and please accept our apologies. Our supplier has had a batch in that they have now pulled from the stock as they were incorrectly packaged. Please accept my apologies as this is not how we normally operate but glad we got is sorted for you in the end.
Jamie Welch
didn't get any info regarding when delivery would be, so I called after a while, oh yes, we will send it out tomorrow, chair was delivered but damaged, they collected it, but had no more stock,...
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ChairOffice
ChairOffice
10 years ago
Thank you for your review and I have to admit that this is not acceptable. We had a problem with a container being delayed but you should have been kept informed and I will be speaking to the line manager in question regarding this. As discussed I will send the chair when in fully assembled for you. Please accept our apologies.
Jamie Welch
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