Arrived promptly, packaging could have been a little stronger but contents ok. This is a heavy chair but not difficult to assemble. I purchased this particular chair because of my weight and height,...
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Jamie Welch
ChairOffice
9 years ago
Thank you for your review and I am pleased you found it easy to assemble and was pleased with the product.
The service was abrupt and unwelcoming. Their stock issues were made to be our issues and made to feel it was our fault. When the item did not arrive assembled as it should and as was paid for, again...
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Jamie Welch
ChairOffice
9 years ago
Thank you for your review and I am so sorry that you feel how you do regarding the service as this is something we do pride ourselves on. I will be looking into this and make sure we are dealing with our customers and providing an excellent customer service that we aim to always achieve.
Very nice couple of office chairs, very strong and sturdy. They are a bit too big. They should last a long time. Easy to put together, but heavy to do on your own. They are just as pictured. I would...
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Jamie Welch
ChairOffice
9 years ago
Thank you for your review and I am so pleased you would recommend this product.
I didn't receive the desk I ordered. It was similar but not the same. As we weren't in a position to put the desk in position when it arrived it stayed unwrapped, apart from the desk itself, longer...
Fast delivery but had a fault with a chair and was told it was £35 to replace it. Would never use this company again as during the resolve was told i had bought poor quality furniture and ChairOffice...
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Jamie Welch
ChairOffice
9 years ago
Thank you for your review. You had advised us you did not like the chair and that it was not faulty therefore we advised we would have the chair back but carriage charges did apply which were £35. We also advised that we would deliver another chair of your choice free of charge and look into a discount to offset the carriage charges but you put the phone down and would not answer when we called back.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.