Though the chair is fine, I wouldn't be hurrying back here to purchase another. Disappointing customer service and missing parts meant long delays before I could use my chair.
Jamie Welch
ChairOffice
8 years ago
Thank you for your review. I am sorry you feel this way and apologise for parts missing from the delivery and understand that you had to wait another day for the parts to arrive. Please accept my apologies.
Initial ordering, customer service, chair assembly and delivery were all good.
It's just a shame they substituted a Guilford chair instead of the Finsbury chair I had ordered and did not have the...
Read more
Jamie Welch
ChairOffice
8 years ago
Thank you for your review. We did advise of the difference when notifying you regarding the Finsbury and understand that due to time issue's you did not want exchanged.
Well there was something wrong with my order so they cancelled the order and you gave me a full refund. I reordered the same chair and it arrived the next working day.
Jamie Welch
ChairOffice
8 years ago
Thank you for your review and I am pleased the chair arrived quickly for you.
2 wheels on the chair have broken and I have been promised replacements and NOTHING has arrived!
Product reviews
Jamie Welch
ChairOffice
8 years ago
Thank you for your review and I am pleased that you find the chair comfortable and that we have solved this issue of the wheels due to the depth of your carpet and a floor mat has solved this.
I have been equipping a new home office and recently bought a desk with drawer pedestal included in a sale package, then a few days later placed a second order of a smaller filing cabinet. I can't...
Read more
Jamie Welch
ChairOffice
8 years ago
Thank you for your review and I am pleased you could not fault the service
Product reviews
Jamie Welch
ChairOffice
8 years ago
Thank you for your review and I am pleased you find the units robust
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.