The service and products have been great until I tried returning a faulty one. After much messing about trying to replace the faulty part with no luck I then asked for a refund. I was pretty much...
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Jamie Welch
ChairOffice
8 years ago
Thank you for your review and I am sorry to hear this. It is our company policy to inspect goods when returned to establish the fault so that this does not happen again and we are certainly not calling you a liar and as soon as the product is back with us and deemed to be faulty as per your images and emails we will certainly give a full refund.
Thank you for your review. I am pleased that you found the service to be great.
Product reviews
Jamie Welch
ChairOffice
8 years ago
Thank you for your review. I am pleased that we have sorted this issue now for you with a replacement gas strut.
Date of purchase: 07/09/2017
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TC
Trusted Customer
8 years ago
What Trusted Customer said about ChairOffice:
I asked for the chair to come assembled ,it did however to get into my house entailed me taking it apart? also it would have been nice to have an instruction booklet to see how to move the back,...
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Jamie Welch
ChairOffice
8 years ago
Thank you for your review. I am sorry that the chair was to big to go into your door space. We have emailed over a PDF instruction manual for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.