The chair came with no instructions at all, no documents of any sort, which i never seen in a product so expensive. I tried to contact the customer service to get information about the possible...
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Jamie Welch
ChairOffice
8 years ago
Thank you for your review and I am sorry the chair arrived without instructions. I am sorry you did not get an answer as we were closed due to the bank holiday. I am glad we sorted this for you as soon as we returned.
Product reviews
Jamie Welch
ChairOffice
8 years ago
Thank you for your review and I understand that although we have offered to collect and refund that you have not got time for this.
Date of purchase: 04/05/2018
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Trusted Customer
8 years ago
Excellent service as usual, thank you.
Jamie Welch
ChairOffice
8 years ago
Thank you for your review and I am pleased you found the service excellent.
Date of purchase: 09/05/2018
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TC
Trusted Customer
8 years ago
What Trusted Customer said about ChairOffice:
The support Richard Mitchell provide replacing an broken part 10+
Jamie Welch
ChairOffice
8 years ago
Thank you for your review and I will make sure Richard is notified of this.
Date of purchase: 25/04/2018
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Trusted Customer
8 years ago
What Trusted Customer said about ChairOffice:
Chair left with neighbour. All exactly as hoped.
Jamie Welch
ChairOffice
8 years ago
Thank you for your review and I am pleased to see it is exactly as hoped.
Date of purchase: 27/04/2018
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Trusted Customer
8 years ago
Very good service, fast and excellent product
Jamie Welch
ChairOffice
8 years ago
Thank you for your review and I am pleased you found the service to be very good.
Don’t lie to customers when they call up. Don’t offer next day delivery when in actual fact it would take around 3 weeks.
Get organised would be a big start! Didn’t have a scooby about my order. Only...
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Jamie Welch
ChairOffice
8 years ago
Thank you for your review and I am sorry to see this. We did email 20 mins after receipt of order to advise of the stock situation and asked that you were happy to wait for the order to arrive or did you want a refund, as you did not email back we processed the order in the normal way. As you say as soon as you called we did refund the order immediately.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.