Ordered said office chair and unfortunately ended up being very uncomfortable. I proceeded to call to arrange a return or possible exchange to no avail on a few occasions.
When I did manage to...
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Jamie Welch
ChairOffice
5 years ago
Thank you for your review and I am sorry but we are unable to accept returns after 3 months as you do not like it and there is nothing wrong with it.
Product reviews
Date of purchase: 01/07/2020
2
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Trusted Customer
Feefo Verified
5 years ago
A smooth transaction, good communication and I didn't have to wait too long until my chair arrived.
Jamie Welch
ChairOffice
5 years ago
Thank you for your review and I am pleased you found the order process smooth.
Chair came fairly quickly but the box was damaged and a bit was missing, chair still useable but I didn't like it at all, the seat doesn't go back far enough and because the edge of the seat goes up...
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Jamie Welch
ChairOffice
5 years ago
I am sorry you found this to be the case and wish you had contacted us to help. I am slightly bewildered re the images on the site as have never had this before as the images and video's are very detailed.
The chair arrived promptly and in good order. It was extremely easy to assemble.
Jamie Welch
ChairOffice
5 years ago
Thank you for your review and am pleased you found the chair easy to assemble.
Product reviews
Date of purchase: 28/09/2020
0
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DD
David Draper
Feefo Verified
5 years ago
What David Draper said about ChairOffice:
Delivery was very prompt and assembly very easy, however, the chair did lean to one side not soon after use. I contacted your office who discussed the problem and also a solution. A new mechanism for...
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Jamie Welch
ChairOffice
5 years ago
Thank you for your review and am pleased you found the solution to your issue and speed of service good.
They were the only company that really knew what they were talking about, and their advice has been proved, as they steered me to an excellent UK made product that was so easy to assemble. and is a...
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Jamie Welch
ChairOffice
5 years ago
Thank you for taking the time to review and we are so pleased that you find the chair so comfortable.
Could not have been better. A dream to deal with and the communication was excellent. The chair is super and delivery was fast and punctual. 5 star service and a 5 Star product.
Jamie Welch
ChairOffice
5 years ago
Thank you for your review and I am pleased you found the service could not have been better.
Good quality product at competitive price with next day delivery and excellent customer support. Purchased for home office due to Covid19. Invoice provided in timely manner allowing for prompt...
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Jamie Welch
ChairOffice
5 years ago
Thank you for your review and I am pleased that you will recommend us to you colleagues.
Really easy buying experience The website was easy to navigate, the price was good, and the delivery slot well coordinated. In this COVID world, the driver was careful not to get too close, nor just...
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Jamie Welch
ChairOffice
5 years ago
Thank you for your review and I am pleased you found the experience good all round.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.