really painful... its seems that maybe i log in to a older version of the site and my recommendation system doesn't work/exist so i cant even recommend people, i tried to explain all this and whoever...
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Katherine Ducie
Caunce O’Hara
4 months ago
Hi there,
Thank you for taking the time to write a review.
I am sorry to hear about the difficulties you experienced accessing the online portal and any frustration this may have caused.
We hope to get this resolved as soon as possible but, in the meantime, my colleague Husain has contacted you to explain another method for referring friends.
If there is anything else we can help with, please do not hesitate to get in touch with us on 0333 321 1403.
Kind regards,
Katherine
Product reviews
Date of purchase: 31/03/2025
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Trusted Customer
Feefo Verified
6 months ago
Very professional and efficient.
Service is excellent.
I filled oit the online query form but was stuck at one section, I rang them the next day and the operator was very friendly and helpful, we spike through the next few sections, I was given...
Call for an increase in my company business insurance. First CSA took some details and asked me to hold on. Then left waiting on hold for over 15 mins until I hung up. Called back a few minutes...
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Katherine Ducie
Caunce O’Hara
4 months ago
Hi Nick,
Thank you for taking the time to write a review.
I am sorry to hear about your experience and for the frustration this may have caused. Providing the best possible service to our customers is our top priority, and it's clear that we fell short in this instance.
Please rest assured that we have addressed your feedback with our sales team to ensure that an issue like this does not happen again.
If there is anything else we can help with at all, please do not hesitate to get in touch with us on 0333 321 1403.
Thank you for your patience and understanding.
Kind regards,
Katherine
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
