Constant barrage of emails reminding us that our policy was due from renewal. Called before Christmas got to speak to somebody. Then after Christmas when I wanted to make a general inquiry about our...
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Katherine Ducie
Caunce O’Hara
2 years ago
Hi there,
Thank you for taking the time to write a review.
I’m sorry for the frustrations you’ve experienced. My colleague Husain has tried to contact you but hasn’t received a response.
Due to GDPR (General Data Protection Regulation) regulations, legally we have to obtain authorisation for anyone other than the named policyholder to discuss their insurance policy, even if it’s a business partner or spouse calling.
I will pass your feedback regarding the emails on to our Customer Service team for them to review.
If there is anything else we can help with, please do let me know.
Kind regards,
Katherine
Product reviews
Date of purchase: 12/01/2024
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Trusted Customer
Feefo Verified
2 years ago
Efficient, professional service, timely reminder about renewal, paperwork clear & easy to understand.
I’ve been a client of Caunce O’Hara for around 10 years now and have always found them very professional and my company insurance cover really competitive.
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