Chartered business insurance brokers providing cover for freelancers, contractors, SMEs and larger corporate companies in the UK
Service
4.6
/5
Product
4.7
/5
5
4
3
2
1
132
16
3
4
7
162
ratings over the past year
Displaying all 4,983 reviews
MB
Matthew Bryce
Feefo Verified
2 years ago
What Matthew Bryce said about Caunce O’Hara:
Yes I have been a long term customer and all I was wanting was to renew my policy which yous make almost impossible due to your lack of availability throughout the week and absolutely no availability...
Read more
Katherine
Caunce O’Hara
2 years ago
Hi Matthew,
Thank you for taking the time to leave feedback.
My sincere apologies for the difficulty you experienced in getting through to us. I have passed your feedback on to our Customer Service Manager.
At the time you called, we were experiencing higher call volumes than usual which unfortunately resulted in longer waiting times when calling in however this issue is now resolved.
I can see that you managed to get through to Husain but if there is anything else we can help with, please do not hesitate to get in touch or reply to this message and we can give you a call at a time that suits you.
Kind regards,
Katherine
Product reviews
Date of purchase: 07/09/2023
0
Share
GW
Graham Wyke
Feefo Verified
2 years ago
What Graham Wyke said about Caunce O’Hara:
Changes without increases! Quick call and sorted. As usual
After nearly 6 years being insured via my accountants group policy I returned to Caunce OHara, absolutely a smooth process my company details still their system, a requote and update of details done...
Very helpful when trying to get a quote, no email reply as long as i paid.
Katherine
Caunce O’Hara
2 years ago
Hi there,
Thank you for taking the time to leave feedback.
My sincere apologies for our delay in getting back to your email. I have passed your feedback on to our Customer Service Manager to ensure this doesn’t happen again.
At the time you contacted us, we were experiencing higher email volumes than usual which unfortunately resulted in longer response times on emails however this issue is now resolved.
I can see that Lucas got back to you but if there is anything else we can help with, please do not hesitate to get in touch or reply to this message.
Kind regards,
Katherine
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
