First class customer experience. Easy to contact and without fuss. For example, they left both a voice message on the phone and emailed to remind me to update payment details. An email exchange later...
I purchased a policy and when the policy statement came through it showed restrictions that were not mentioned in the quotation process so therefore had to email to request a cancellation and full...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.