I've been with COH since 2020 for my PII, after it was recommended to me by an ex-boss.
Initially their quote was higher than that given to a friend who I'd recommended them to, so I challenged them...
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Product reviews
Date of purchase: 22/02/2023
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Trusted Customer
Feefo Verified
2 years ago
Excellent service over the phone all done literally in a few minutes
Product reviews
Date of purchase: 05/02/2024
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CP
Carmen Palmer
Feefo Verified
2 years ago
What Carmen Palmer said about Caunce O’Hara:
Website easy to navigate, reminders when needed. Good value for money.
I felt harassed by the number of renewal reminder emails and phone calls leading up to the renewal date for my policies. Then when I did renew (on time) they were very slow in issuing the...
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Katherine Ducie
Caunce O’Hara
2 years ago
Hi Alan,
Thank you for taking the time to write a review.
I’m sorry to hear you are unhappy with your experience. I believe my colleague Husain has contacted you to discuss the matter.
We’ve made a note on file for our Customer Service team to only contact you on your renewal date.
With regards to the policy documents, when paying via BACS it can take a few days for the payment to be processed and the documents to be sent whereas when paying by card the payment goes through quicker, and the documents are issued as soon as the payment goes through.
If there is anything else we can help with, please do let me know.
Kind regards,
Katherine
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