Always polite, very efficient and were able to advise me regarding any changes and additions to my policy.I have recommended this company to colleagues.
Donna
Caunce O’Hara
9 years ago
Hi,
Thank you for the review. Delighted to hear you recommend Caunce O'Hara to colleagues. Please do follow us on Twitter @caunceohara as we have monthly offers, including a discount for you referring friends etc
Caunce O'Hara sell me the insurance I need at a sensible price
Product reviews
Date of purchase: 22/03/2016
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TC
Trusted Customer
London
9 years ago
What Trusted Customer said about Caunce O’Hara:
Insurance was renewed with no notification and taken using a different name leading me to believe it was a fraudulent transaction.
Donna
Caunce O’Hara
9 years ago
Hi Khairul,
Thanks for the review and I am sorry you have not received the renewal notices. I do believe Hotmail had an issue, which has now been resolved, but I will ensure we pick up the phone next year prior to renewing just to ensure all is okay. Any issues please do contact me directly.
Needed to check with them that my insurance had been renewed as my renewal date had passed and I had never received any confirmation or renewal notice.
Donna
Caunce O’Hara
9 years ago
Hi Kevin,
Thanks for the review. I am sorry that you have not received the renewal communication, as we believe Hotmail had an issue which has been resolved. I have switched the auto renewal function off though just to check in with you next year and make sure you have received in advance of renewing.
Very helpful and pragmatic. Had one issue that was sorted quickly.
Product reviews
Date of purchase: 05/04/2016
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Trusted Customer
9 years ago
Renew notice didn't come for second year running, orherwise service was good.
Donna
Caunce O’Hara
9 years ago
Hi,
I am sorry to hear you are not receiving the email communication we have sent through regarding the renewal. I have switched the automatic renewal function off for you and we will call you next year just to make sure you have received everything in advance.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
