I was not contacted before money was taken from my account. Pleased with the cover but would have appreciated some communication prior to purchase.
Natalie
Caunce O’Hara
9 years ago
We apologise that you have not received renewal communication from our office. The renewal process is to send out an email 1 month before the policy renewal date and a further reminder 14 days prior to the renewal. We do have issues with Hotmail at times and would suggest checking your junk folder. I will remove the automatic renewal from your policies and we will contact you via the number you have provided in the future.
Please do not hesitate to contact us should you wish to discuss further.
Easy to continue using CoH. Normally this means being charged more than the market rate. I don't know if this is happening, but don't have the time or energy to investigate for small annual ltd...
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Katie
Caunce O’Hara
9 years ago
Hi,
Thank you for the feedback. We are delighted that you are happy to renew each year with Caunce O'Hara. We believe that we are competitive against the market rate as we do regularly undertake market research.
Absolutely delighted with the product & the excellent value for money. Having said that, I am disappointed with the service. I bought insurance from you in very difficult circumstances of which at...
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Katie
Caunce O’Hara
9 years ago
Hi,
Thank you taking the time to leave this review. We are sorry to hear that there was an issue with your sale and that you feel that the service did not meet your expectations, this would never be our intention. We would be more than happy to discuss this further.
The professional indemnity, tax enquiry and legal expenses insurance is competitive and the renewal process exceptionally easy. Fortunately, so far, I have not had to call on their services and am...
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Stevie
Caunce O’Hara
9 years ago
Hi David,
Many thanks for your review. Delighted to hear you find Caunce O'Hara's policies competitive and our renewal process slick and easy. Should you need to use your policies in the event of a claim just contact our office on the main number and our internal claims department will be happy to assist you.
Stevie
Schemes Account Handler
Product reviews
Date of purchase: 09/06/2016
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Caunce O’Hara:
satisfactory but like all insurance the real test will be if I have to make a claim!
Product reviews
Date of purchase: 07/03/2016
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TC
Trusted Customer
Rubery
9 years ago
What Trusted Customer said about Caunce O’Hara:
Quick and efficient
Stevie
Caunce O’Hara
9 years ago
Hi Ann,
Great to hear you find our processes hear at Caunce O'Hara quick and efficient, thank you for leaving a review.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
