The customer service at Captain Cook Cruises is second to none. The staff in the office were so incredibly helpful, while the staff on board were fantastic, friendly, knowledgeable.
Overall it’s been a nice experience on board Captain Cook’s whale watching cruise, but we have returned to Darking Harbour about 20 minutes earlier, which we could use to track the whales a little...
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Trusted Customer
4 years ago
Date of purchase: 21/07/2020
The crew were friendly but seemed to lack information about birds seen. I thought the MC talked too much. The facilities were clean
The boat was clean and the crew told us what to expect on a wet Sunday AM cruise. the weather did ruin the day with rain at 45 degrees in exposed areas for viewing and windows blurred by the rain but...
Easy to book, friendly staff and the cruise was organised well. We were able to see many whales during our experience.
One thing which could be improved was better communication about where to meet...
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Deborah
Sydney
4 years ago
Date of purchase: 25/07/2020
What Deborah said about Captain Cook Cruises:
Good safety. Great knowledge from Paul commentating. Good views up top. Not crowded. To make better a sunny day and would have loved to buy a cuppa tea and biscuit. Let people know to bring own...
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Trusted Customer
4 years ago
Date of purchase: 23/07/2020
- friendly and attentive staff throughout the trip (office and boat)
- easy booking online with offers for booking in advance
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