Cooks Professional Retro Coffee Machine | 15-Bar Pressure | Steam Wand | Large 1.2L Water Tank | Grey

Thank you for the 4* review and your comment on the packing that we use as we are actively reducing the environmental impact of our packaging materials.

Thank you for taking the time to share your feedback. We’re pleased to hear you’re enjoying the espresso quality and crema. We also appreciate your comments regarding the filter fit and cup clearance, as this kind of practical feedback is very helpful.

We’re so grateful for your 5-star rating! We’re delighted everything met your expectations and hope to welcome you back again soon.

Thank you for your review! We’re delighted to hear you’re enjoying your coffee machine and that the coffee is tasting great. It’s wonderful that you’re getting the hang of it—here’s to many more delicious cups ahead!

Pleased to hear you are enjoying great espresso coffees

Thank you for your feedback regarding the coffee machine. I have sent you an email containing a video available on our help center page, which provides guidance on using the milk frother. We recommend trying a smaller jug for this purpose. An espresso cup will fit beneath the espresso machine, allowing you to transfer the espresso to a larger mug with milk when preparing a latte or similar beverages. All supermarkets offer a variety of espresso ground coffee, and there is also a wide selection available online for your convenience. The portafilter is equipped with a lever designed to secure the filter basket in position while you dispose of its contents by tapping into the bin or food waste container, thereby minimizing any potential mess I do hope this helps going forward for you . Kind regards Sam