Luxury Independent Jeweller & Award-Winning Watch Retailer Est in 1974. #bemoreburrells
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ratings over the past year
Burrells is no longer an active Feefo customer
Displaying all 6,587 reviews
Trusted Customer
Feefo Verified
6 years ago
Easy to find item I wanted and very easy to place my order. Delivery was very quick and I will definitely deal with again and will highly recommend to family and friends
Sarah
Burrells
6 years ago
Thankyou for your lovely feedback, we hope you will enjoy your charm.
We appreciate your recommendations to friends.
Regards
Burrells Customer Service Team
Excellent service very efficient and easy to deal with can highly recommend. They have really good offers in their sales.
Sarah
Burrells
6 years ago
Thank you for this amazing feedback, we're so pleased to hear you enjoy our service and hope to see you again soon.
Kind Regards,
Burrells Customer Relations
Excellent service and delivery after ordering from else where and packing was damaged with jewellery rattling around in the box I decided to order from burrells it arrived quickly and packaged how...
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Sarah
Burrells
6 years ago
We're pleased to hear you enjoyed our service and the quality of your order. We hope to see you again in the future.
Kind Regards,
Burrells Customer Relations
I have experienced a poor customer service experience with Burrells. Intially purchase a watch in January 2020 online. Without explanation an automatic refund was given, I was informed via email it...
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Sarah
Burrells
6 years ago
We apologise for the experience and miscommunication you received at the time of your purchase and we value your feedback. We want to assure you these errors won't happen again and hope that you look to using us again in the future so we can justify this. Thank you again for your feedback.
Kind Regards,
Burrells Customer Relations
Very easy ordering process, very good prices, very fast and reliable delivery. Compared with many other companies out there, especially durin the pandemic, they have remained reliable and...
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Sarah
Burrells
6 years ago
Thank you so much, Sorin. We're pleased to hear our you were happy with our service and easy to use website.
Many thanks,
Burrells Customer Relations
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.