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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

5 years ago

5 stars

Amazing customer service and quick delivery as always

Sarah

Burrells

5 years ago

We're glad your order reached you well and we hope to see you again soon. Kind Regards, Burrells Customer Relations

Product reviews

Date of purchase: 01/08/2020

0

Trusted Customer

Feefo Verified

5 years ago

Straight forward purchase

Arrived on time . Gift was as expected

Sarah

Burrells

5 years ago

Thank you for your feedback, we hope to see you again in the future. Kind Regards, Burrells Customer Relations

Date of purchase: 01/08/2020

0

Trusted Customer

Feefo Verified

5 years ago

Great service

Easy to use website and Fast delivery. Items came well packaged and was a perfect gift for my daughter

Sarah

Burrells

5 years ago

Thank you for your feedback! We hope your daughter loved her gifts. Kind Regards, Burrells Customer Relations

Product reviews

Date of purchase: 20/08/2020

0

MD

Mrs Kerrie Diffee

Feefo Verified

5 years ago

What Mrs Kerrie Diffee said about Burrells:

Great service

Great service easy to use website with clear pictures of what you are ordering, good quality items delivered on time

Sarah

Burrells

5 years ago

Thank you for rating our service so well, we're glad to hear you were happy with our website, the quality & speed of delivery. Kind Regards, Burrells Customer Relations

Product reviews

Date of purchase: 25/07/2020

0

Trusted Customer

Feefo Verified

5 years ago

Excellent product, service and delivery

Excellent service. Would recommend

Sarah

Burrells

5 years ago

Thank you for such positive feedback, we hope to see you again in the future! Kind Regards, Burrells Customer Relations

Date of purchase: 13/08/2020

0

Trusted Customer

Feefo Verified

5 years ago

Appalling service

Absolutely disgusting customer service. Sent message after message to no response. I brought three charms on a 3 for 2 offer and they removed one as I had a 10% discount code as a new customer. No...

Sarah

Burrells

5 years ago

We're sorry to hear you weren't pleased with our service on this occasion. I've looked into your order and can see we responded to your email on the 4th August explaining the confusion with this order, and you should have received a free returns label & returns information in your parcel if you wished to return or exchange your goods. Unfortunately the website won't allow two forms of discount to be used on the same order, however if you still wish to have the third item in the 3 for 2 then this can be arranged by covering the cost that the original discount removed. Please do contact us if this is something you'd be interested in and again, we apologise profusely for any inconvenience caused. Kind Regards, Burrells Customer Relations

Product reviews

Date of purchase: 01/08/2020

0

MH

Martin Hughes

Feefo Verified

Blackwood South Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿

5 years ago

What Martin Hughes said about Burrells:

Extremely professional company to deal with,

Thought the service you provided was extremely professional, I was really pleased, I tried dealing with another company that I’ve dealt with several times but took a good few emails first of all...

Burrells Reviews

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