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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

WW

Wayne Waddington

Feefo Verified

5 years ago

What Wayne Waddington said about Burrells:

Excellent service

Date of purchase: 22/09/2020

0

HJ

Helen Jones

Feefo Verified

5 years ago

What Helen Jones said about Burrells:

Great service

Sarah

Burrells

5 years ago

Thankyou for your positive feedback. We hope you enjoy your purchase. Regards Sarah Burrells Customer Service

Date of purchase: 31/08/2020

0

MW

Mrs Mhairi Webber

Feefo Verified

Glasgow

5 years ago

What Mrs Mhairi Webber said about Burrells:

Brilliant customer service and jewellery item more beautiful than expected

Very helpful with special order. Order arrived sooner than expected and more beautiful than expected.

Sarah

Burrells

5 years ago

Thankyou for your feedback, We are so pleased you are happy with your ring. Regards Burrells Customer Service

Product reviews

Date of purchase: 20/09/2020

0

AC

Ashley Charite

Feefo Verified

5 years ago

What Ashley Charite said about Burrells:

fab

Fantastic quick service, no complaints what so ever

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you enjoy wearing your necklace. Regards Burrells Customer Service

Product reviews

Date of purchase: 28/08/2020

0

DR

Duncan Reynolds

Feefo Verified

Eastleigh

5 years ago

What Duncan Reynolds said about Burrells:

Great customer service.

Burrells have become my go to jeweller due to their excellent customer service. Although this was an online purchase, it is always very enjoyable visiting the Winchester shop where the staff are...

Sarah

Burrells

5 years ago

Thankyou for your feedback, We are very pleased to hear your wife liked her gift and we hope she will continue to enjoy wearing them. Regards Sarah Burrells Customer Service.

Product reviews

Date of purchase: 18/09/2020

0

RH

Robert Hughes

Feefo Verified

5 years ago

What Robert Hughes said about Burrells:

Nice products let down by terribly slow delivery

Appallingly slow delivery. Be prepared and willing to chase to ensure delivery. They will not apologise or explain, but might eventually actually deliver

Sarah

Burrells

5 years ago

Good Afternoon Robert, Please accept our apologies for the delay in getting your order out to you in good time. I can see from your order details that it took what we would consider was an unacceptable amount of time, and we are raising this with the delivery team involved to provide extra training. We try and deliver the highest service and Customer Service and we will implement further measures to ensure this doesn't happen again. Regards Sarah Burrells Customer Service Manager

Product reviews

Date of purchase: 27/08/2020

0

Trusted Customer

Feefo Verified

5 years ago

Excellent service for an excellent product

Absolutely fabulous service. I ordered a beautiful ring which was delivered promptly.

Sarah

Burrells

5 years ago

Good Afternoon, Thankyou for your positive feedback, we are very happy to hear you were happy with your order and our service. I can see from our email correspondence that unfortunately the ring didn't suit and was returned, we are looking forward to working with you further and finding something which will suit your tastes. Regards Sarah Burrells Customer Service

Product reviews

Date of purchase: 27/08/2020

0

Trusted Customer

Feefo Verified

5 years ago

Good quality product, very pleased.

Great service and very pleased with my purchase, arruved very quickly.

Sarah

Burrells

5 years ago

We are glad your order arrived quickly and safely, we hope you will continue to enjoy wearing it. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 24/08/2020

0

Trusted Customer

Feefo Verified

5 years ago

Great service order was sent out straight away and product was great

Sarah

Burrells

5 years ago

We are glad to hear you received your order quickly and like the product. We hope your wife will enjoy wearing her charm. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 14/09/2020

0

Trusted Customer

Feefo Verified

5 years ago

Very quick

Sarah

Burrells

5 years ago

We are glad to hear you received your order quickly, we hope you will enjoy wearing it. Regards Burrells Customer Service Team

Date of purchase: 14/09/2020

0

Burrells Reviews

Shaun Leane Yellow Gold Vermeil Cherry Blossom Double Pearl Ring CB056.YVNARZMMore reviews of this product (1)View product websiteFabulous piece of jewellery.

Pandora Lock Your Promise Necklace 396583FPC-60More reviews of this product (2)View product websiteFantastic fast service, pleased

Burrells 14ct Yellow Gold 0.19ct Diamond Twist Hoop EarringsMore reviews of this product (1)View product websiteBirthday present for my wife, she was delighted with the earrings especially as they match a pendant previously bought from Burrell’s.

Burrells Ora 14ct Yellow Gold Rainbow Sapphire Three Stone Single Stud EarringMore reviews of this product (1)View product websiteOK, though much smaller than I thought. Design is nice but not good value

Burrells 18ct White Gold 2.70ct Diamond Double Row Dress Ring Size MMore reviews of this product (1)View product websiteExcellent product and great service

Burrells 9ct Rose Gold Diamond Open Flower NecklaceMore reviews of this product (1)View product websiteLoved the necklace, very dainty and I have worn it every day since receiving it.

Pandora Snow White's Apple Charm 791572EN73More reviews of this product (10)View product websiteGreat product bought for wife loved the snow whit apple

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