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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

5 years ago

Good Experience

Ordering was easy. Delivery was as advised with no issues. The goods received were well packaged and as expected. Good service thorughout

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora charms. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 28/09/2020

0

Trusted Customer

Feefo Verified

5 years ago

Excellent website, right through to payment and very quick delivery

Sarah

Burrells

5 years ago

Thankyou for your feedback, we hope the recipient of the Pandora earrings will enjoy their gift. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 14/10/2020

0

AW

Andrew Willetts

Feefo Verified

5 years ago

What Andrew Willetts said about Burrells:

Excellent service

Excellent service item was a great price, fast delivery no problems, well recommended company

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are glad to hear you had a good experience and we hope you will enjoy your Pandora charm. Regards Sarah Burrells Customer Service Team

Product reviews

Date of purchase: 19/10/2020

0

JB

James Boylan

Feefo Verified

5 years ago

What James Boylan said about Burrells:

Fantastic

Fast and efficient

Sarah

Burrells

5 years ago

Thank you kindly for your feedback, it's much appreciated. Kind Regards, Burrells Customer Relations

Product reviews

Date of purchase: 28/09/2020

0

Trusted Customer

Feefo Verified

5 years ago

Long delivery

Ordered on the 20th of October it’s now the first of November and I still haven’t received my item

Sarah

Burrells

5 years ago

Sorry to hear about the delay in receiving your order! I've checked this for you and can see your order was dispatched to you on 21st October, however it's been delayed with Royal Mail since then, but is due to be delivered to you today. I hope this information helps and apologise on behalf of Royal Mail for the delay. Kind Regards, Burrells Customer Relations

Date of purchase: 18/10/2020

0

Trusted Customer

Feefo Verified

5 years ago

Fabulous

Great service, products and prices!

Sarah

Burrells

5 years ago

Thank you for such amazing feedback, we're pleased to hear you're happy with our service and your products. Kind Regards, Burrells Customer Relations

Product reviews

Date of purchase: 27/09/2020

0

AG

Ashlee Gate

Feefo Verified

5 years ago

What Ashlee Gate said about Burrells:

Great value and service

Great service, speedy delivery and best prices too! I really appreciate that Pandora items come not only with the authentic box, but with the lovely gift bag too. First order of many from Burrell’s i...

Sarah

Burrells

5 years ago

Thank you for your feedback Ashlee. We ensure all Pandora items come with the correct packaging, as if you've just gone into a store. We look forward to seeing you again soon! Many thanks, Burrells Customer Relations

Product reviews

Date of purchase: 22/09/2020

0

Trusted Customer

Feefo Verified

5 years ago

Overall - Outstanding!

Outstanding Customer service and very fast delivery, very happy with my purchase!

Sarah

Burrells

5 years ago

Thank you for this fantastic feedback, we're glad to hear you're happy with our service as well as your purchase! Many thanks, Burrells Customer Relations

Product reviews

Date of purchase: 09/10/2020

0

SK

Sandra Knowles

Feefo Verified

5 years ago

What Sandra Knowles said about Burrells:

Outstanding customer service very professional ,products pricing competitive to other company ,excellent communication to there clients prompt delivery and very good choice of payment.

Sarah

Burrells

5 years ago

Thank you for your amazing feedback, Sandra. We're happy to hear you were pleased with our service and products, we hope to see you again soon. Many thanks, Burrells Customer Relations

Product reviews

Date of purchase: 18/09/2020

0

CC

Carl Cunningham

Feefo Verified

5 years ago

What Carl Cunningham said about Burrells:

Item out of stock

I ordered from their website but the item was out of stock. It took a full day to notify me of this and rather than just refunding me they emailed to offer an exchange first.

Sarah

Burrells

5 years ago

Please accept our apologies for your negative experience, unfortunately the item you ordered was out of stock. We always offer our customers the chance to order an alternative, particularly on a brand which has some very similar items available. We never like to assume a refund as sometimes this leaves the customer without a gift for an event, so we try and come to a mutual arrangement. Regards Sarah Burrells Customer Service Team

Date of purchase: 08/10/2020

0

Burrells Reviews

Pandora Big Ben Charm 791080More reviews of this product (1)View product websiteThis was bought as a present and has lovely detailing

Pandora Night Out Charm 791535CZMore reviews of this product (1)View product websiteThis was a lovely charm, bought as a gift. It was slightly smaller than I expected from images on the website (also on Pandora's own website) but good

Pandora Sparkling Double Hoop Earrings 299052C01More reviews of this product (1)View product websiteCant wait to give earrings as Christmas present

Pandora Beaded Hearts Clip Charm 798560C00More reviews of this product (1)View product websiteThe usual pandora quality

Pandora Baby Treasures Pendant Charm 792100CZMore reviews of this product (1)View product websiteFantastic product, excellent offer

Pandora Classic Elegance Stud Earrings 296272CZMore reviews of this product (2)View product websiteExcellent product, fantastic offer

Pandora Sparkling Heart Stud Earrings 290528CZMore reviews of this product (1)View product websiteFantastic product, excellent offer

Pandora Pavé Snake Chain Pattern Clip Charm 799089C01More reviews of this product (1)View product websiteBeautiful birthday gift- thank you.

Pandora 21 Years of Love Pendant Charm 797263CZMore reviews of this product (3)View product websiteBeautiful birthday gift - added to charm bracelet

Pandora Sparkling Infinity Collier Necklace 398821C01View product websiteBeautiful birthday gift - daughter loved it.

Pandora Disney Lilo & Stitch Charm 798844C01More reviews of this product (4)View product websiteHave it set aside as a christmas present, looks really nice!

Pandora Disney Tigger Charm 792135EN80More reviews of this product (1)View product websiteIt’s smaller than i thought, and not immediately obvious which character it’s meant to be but it is really nice

Burrells Yellow Gold Plated Hammered Star Necklace 45cmMore reviews of this product (1)View product websiteBeautiful necklace... a 18th Birthday present, looks amazing and a perfect gift

Pandora Hearts Rose Spacer 787415CZMore reviews of this product (1)View product websitePurchased the pandora charm for my granddaughter birthday she adores it excellent pricing

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