Burrells is an excellent shop to buy from, great price, lovely jewelry and fast delivery, would highly recommend
Sarah
Burrells
5 years ago
Thank you kindly for your feedback, we're pleased our service is as expected for you. We hope to see you again in the near future!
Kind Regards,
Burrells Customer Relations
Product reviews
Date of purchase: 28/10/2020
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LI
Liz
Feefo Verified
Huddersfield
5 years ago
What Liz said about Burrells:
Excellent service
Sarah
Burrells
5 years ago
Thank you for your feedback, Liz. We really appreciate it.
Kind Regards,
Burrells Customer Relations
That was the best first purchase that I have done on the Burrells online website and thank you
Sarah
Burrells
5 years ago
Thank you for such amazing feedback, Nasha. We're glad you enjoyed your Burrells experience and hope to see you again soon!
Kind Regards,
Burrells Customer Relations
I found what I was looking for, I was spoilt for choice and I found them to be reasonably priced too.
Sarah
Burrells
5 years ago
Thank you, Amanda for such positive feedback! We're glad to hear you enjoyed your shopping experience with us.
Kind Regards,
Burrells Customer Relations
Thank you for your feedback, we're pleased to hear shopping with us was an easy and pleasant experience for you.
Kind Regards,
Burrells Customer Relations
Product reviews
Date of purchase: 26/10/2020
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Trusted Customer
Feefo Verified
5 years ago
Great service! I am very happy with my purchase.
Sarah
Burrells
5 years ago
We're so pleased to hear you're happy with your purchase. Thank you for shopping at Burrells.
Kind Regards,
Burrells Customer Relations
I wanted to buy a ring for my wife's birthday. I chose one that was perfect. The description said that if the size of ring I required was in stock it would be sent out, if not it could be ordered. A...
I wanted to buy a ring for my wife's birthday. I chose one that was perfect. The description said that if the size of ring I required was in stock it would be sent out, if not it could be ordered. A...
Read more
Sarah
Burrells
5 years ago
Good Morning,
Thankyou for drawing our attention to your disappointing order history.
We apologise for all the problems you have experienced. We do our best to maintain live stock levels, unfortunately due to the fact that all the stock is in our stores this can sometimes go slightly wrong. We are very sorry this happened to you twice and we are looking at ways to make this work better.
Thankyou for your praise of the product and our customer service.
Regards
Sarah
Burrells Customer Service Team
The watch I purchased arrived quite quickly. I was a bit disappointed with the packaging, a standard Jiffy Bag. For me personally, online should mirror the experience you receive when purchasing in...
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Sarah
Burrells
5 years ago
Thankyou for your positive and constructive feedback, we are in the process of looking at our packaging processes with a view to a more eco friendly package for larger objects.
We hope you will continue to enjoy wearing your watch.
Regards
Burrells Customer Service Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.