Excellent Service. I ordered on-line and received my goods within 48 hours via a tracked delivery service. Wi will definitely shop at Burrell’s again and recommend to others.
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are glad we were able to get your purchase out to you quickly. We hope you will enjoy wearing your Pandora earrings.
Regards
Burrells Customer Service
Best Price on specific Gucci watch that my wife had been looking at in Beaverbrooks for months, it was well over £300 Cheaper than anywhere and received it well packaged and very quickly with...
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Sarah
Burrells
5 years ago
Thankyou so much for your lovely positive feedback, we are glad we were able to offer the watch at a price that suited you and were able to get it to you quickly. We hope your wife will enjoy her Christmas present.
Regards
Burrells Customer Service Team
Thankyou for your positive feedback, we try and provide the best customer service we can. We hope you are happy with your purchase and will enjoy wearing your sea turtle earring.
Regards
Burrells Customer Service
Thankyou for your feedback, we are glad to hear the ordering process was straightforward, we hope you will enjoy wearing your hedgehog charm. Regards
Burrells Customer Service Team
Absolutely fantastic from the ordering to the super fast delivery
Will definitely recommend this company to family and friends
All the pandora charms had there own bags which was all placed neatly...
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Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are so glad you were happy with the service provided and we hope you will enjoy wearing your Pandora Me items. Regards
Burrells Customer Service Team
Fast del. Quick refund for items returned. Would definitely order from them again
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, I am sorry that the items were not suitable, but I am glad we were able to process your refund quickly.
Regards
Burrells Customer Service
Very disappointed with this shopping website this isn’t the first time it lets you order from the Pandora selection and takes it all through then left me waiting for three days before it said there...
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Sarah
Burrells
5 years ago
Good Afternoon,
Unfortunately, due to the current lockdown restrictions, we have only been able to access the stock in our stores a couple of times a week, and some not at all. This has meant the missing items are taking a little longer than usual to come to our attention.
We apologise that we were unable to fulfill your order on this occasion.
Regards
Burrells Customer Service Team
Purchased a Pandora charm at a very good price and delivered promptly with gift packaging. Very happy with the service
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are glad we were able to make the purchasing process so easy for you. We hope your niece will enjoy her Harry Potter charm.
Regards
Burrells Customer Service Team
Ordered and paid for a service and then the order was cancelled due to stock issues. No alternatives offered and slow email responses
Sarah
Burrells
5 years ago
Good Afternoon,
Unfortunately due to the current lockdown, we have only been able to access the stock in our stores a couple of times a week, and some stores not at all. This has meant that the missing items can take a bit longer than normal to come to our attention.
We apologise that we were unable to fulfill your order on this occasion.
Regards
Burrells Customer Service Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.