Order cancelled as supposedly not in stock despite showing 1 left when I ordered. Imagine a staff member got a good discount
Sarah
Burrells
5 years ago
We're sorry to hear we weren't able to fulfil your order on this occasion. I can assure you it was an error with our website and the large amount of orders coming in during a short time period. We apologise deeply for the inconvenience.
Kind Regards,
Burrells Customer Relations
Excellent service and already planning next purchase ,thankyou
Sarah
Burrells
5 years ago
Thank you for your fantastic feedback, we're glad to hear you enjoyed shopping with us and are already planning your next visit!
Kind Regards,
Burrells Customer Relations
Date of purchase: 14/11/2020
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Trusted Customer
Feefo Verified
5 years ago
Good communication, regular updates on when delivery would be
Sarah
Burrells
5 years ago
We're pleased the service was as it should be, thank you for shopping with Burrells.
Kind Regards,
Burrells Customer Relations
Ordered on line following clarification in a brief and courteous phone call.
Small item order packaged properly packaged ,not just bunged in a plastic envelope ,arrived sooner than expected....
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Sarah
Burrells
5 years ago
Amazing feedback to hear, thank you, Tony! We're pleased you're happy with your item and the service provided.
Kind Regards,
Burrells Customer Relations
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.