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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

SD

Steven Drake

Feefo Verified

5 years ago

What Steven Drake said about Burrells:

I ordered a large rose gold Pandora o pendent and I was delivered a medium sized one .... I just can’t be bothered with all the trouble sending it back as I work full time and have no time to sort...

Sarah

Burrells

5 years ago

We're sorry to hear you received an incorrect item on this occasion, Steven. We assure you we try our best to ensure all our customer receive exactly what they've ordered, and can only apologise that this error occurred for you. Kind Regards, Burrells Customer Relations

Product reviews

Date of purchase: 18/11/2020

0

LM

Lorraine Moorhead

Feefo Verified

5 years ago

What Lorraine Moorhead said about Burrells:

Great service

Bought a Pandora item which was cheaper than their own website and got 20% black Friday off which was an added bonus. Now I've found Burrells website id buybfrom them again.

Sarah

Burrells

5 years ago

Thank you, Lorraine! Your feedback is amazing to hear, we look forward to seeing you again soon. Kind Regards, Burrells Customer Relations

Product reviews

Date of purchase: 18/11/2020

0

Trusted Customer

Feefo Verified

5 years ago

Excellent products and easy to order.

Easy to navigate, well laid out website. Great products and, unike run of the mill jewellers, products all look bespoke and excellent value for money. Best of all items were dispatched and delivered...

Sarah

Burrells

5 years ago

Thank you for your feedback, we really appreciate it. We're pleased to hear you loved our products and our service, we hope to see you again in the near future. Kind Regards, Burrells Customer Service

Product reviews

Date of purchase: 18/11/2020

0

Trusted Customer

Feefo Verified

5 years ago

Delivery was slow - competitors are all offering next day delivery.

Sarah

Burrells

5 years ago

Thank you for your feedback, we're sorry it didn't arrive with you as promptly as you'd hoped. I'm afraid there's been vast delays across Royal Mail and although we offer a next day delivery service, it can't always be guaranteed. Kind Regards, Burrells Customer Service

Product reviews

Date of purchase: 18/11/2020

0

RP

Feefo Verified

Otterbourne

5 years ago

What RP said about Burrells:

Very fast service

Always an excellent service, in store or online.

Sarah

Burrells

5 years ago

Amazing feedback to hear, thank you Rod! We hope to see you again soon. Many thanks, Burrells Customer Service

Date of purchase: 18/11/2020

0

RJ

Russell Joy

Feefo Verified

5 years ago

What Russell Joy said about Burrells:

Great Customer service

It was quick and easy. I made an error with my original order, they sent me a replacement a couple of days later.

Sarah

Burrells

5 years ago

Thank you for your amazing feedback, Russell. We're glad we managed to resolve this issue for you. Many thanks, Burrells Customer Service

Date of purchase: 18/11/2020

0

NH

Nicola Harrington

Feefo Verified

5 years ago

What Nicola Harrington said about Burrells:

Excellent service, would highly recommend.

Sarah

Burrells

5 years ago

Thank you for your feedback, Nicola. We highly appreciate it and hope you enjoy your purchase! Kind Regards, Burrells Customer Relations

Date of purchase: 14/11/2020

0

Trusted Customer

Feefo Verified

5 years ago

Order was dealt with quickly and efficiently and delivered when promised.

Sarah

Burrells

5 years ago

We're pleased to hear your order arrived with you quickly and as expected! Many thanks, Burrells Customer Relations

Product reviews

Date of purchase: 14/11/2020

0

Trusted Customer

Feefo Verified

5 years ago

Excellent service!

I have never used this company before and was extremely pleased with the service received. The goods arrived in record time, which was brilliant. Well done Burrell's! Would recommend this company...

Burrells Reviews

Pandora Rose Moments O Large Pendant 388256More reviews of this product (1)View product websiteDisappointing to be honest

Pandora Rose Acorn & Leaf Dangle Charm 788248CZMore reviews of this product (5)View product websitePandora is great but agin the wrong size

Pandora Rose Openwork Star Constellations Charm 789240C01More reviews of this product (2)View product websiteGreat charm very nice gold

Pandora Rose Cable Chain Necklace 388574C00-60More reviews of this product (1)View product websitePandora rose gold O pendent is great but the wrong size was delivered

Pandora Reflexions Mesh Choker Necklace 398252-38More reviews of this product (1)View product websiteI was looking at this on Pandoras website and it was cheaper plus I had the flat bracelet so knew the quality

Burrells 9ct Rose, Yellow & White Gold Knot Stud EarringsMore reviews of this product (3)View product websiteBought for wife's birthday and she loves them.

Omega Speedmaster Moonwatch Professional Chronograph Steel & Black 42mm 311.30.42.30.01.005More reviews of this product (2)View product websiteDelivery was slow - competitors are all offering next day delivery.

Pandora Darling Daisies Spacer 791495EN12More reviews of this product (1)View product websiteSee Previous comment. Great Service

Pandora Love You Lock Charm 797655More reviews of this product (3)View product websiteChristmas Gift for my Wife

Pandora Disney Minnie Portrait Charm 791587More reviews of this product (2)View product websiteLooks lovely. Bought as a Xmas gift so can't really comment. I'm sure the recipient will love it though.

Burrells Ora 14ct Yellow Gold & Diamond Scorpio Zodiac PendantMore reviews of this product (1)View product websiteThought item was lovely, but chain too short which had to be changed. Other than that no other issues.

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