Firstly the order arrived in good time unfortunately the postage was not paid and I had to go to the post office and paid to collect the item. Then finding out they had given me the incorrect item...
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Sarah
Burrells
5 years ago
Thank you for your feedback, Bradley, we've taken what you've said on board and apologise for this inconvenience. We cover all postage costs so please feel free to contact our customer service email regarding the additional cost you had to pay, so we can look into this further. Apologies again for the error on this occasion.
Kind Regards,
Burrells Customer Relations
Product reviews
Date of purchase: 20/11/2020
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Trusted Customer
Feefo Verified
5 years ago
Brillant service so quick. Will definitely be ordering from them again
Sarah
Burrells
5 years ago
Thank you for your feedback, we look forward to seeing you again in the future.
Kind Regards,
Burrells Customer Relations
Product reviews
Date of purchase: 30/10/2020
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VM
Vicky Morrison
Feefo Verified
5 years ago
What Vicky Morrison said about Burrells:
Fast delivery. Excellent service
Sarah
Burrells
5 years ago
Amazing feedback to receive, thank you very much.
Kind Regards,
Burrells Customer Relations
Didnt have the item in stock but the follow up customer service was personal and excellent.
Sarah
Burrells
5 years ago
Thank you for your feedback, Hannah! We're so glad we managed to resolve the stock issue for you.
Many thanks,
Burrells Customer Relations
Date of purchase: 19/11/2020
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Trusted Customer
Feefo Verified
5 years ago
Speedy delivery, well packaged good experience will definitely recomend them.
Sarah
Burrells
5 years ago
Thank you very much! So glad to hear you'd recommend us and you enjoyed your shopping experience with Burrells.
Kind Regards,
Burrells Customer Relations
Product reviews
Date of purchase: 19/11/2020
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Trusted Customer
Feefo Verified
5 years ago
Easy transaction, quick delivery
Item as expected
Sarah
Burrells
5 years ago
Thank you for your feedback, we're pleased to hear it arrived to you efficiently and as expected.
Many thanks,
Burrells Customer Relations
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.