We are so sorry to hear that the earrings you ordered were not what you thought they were going to be. We will be feeding this back to our website team to improve on our product descriptions.
Regards
Burrells Customer Service Team
Looked everywhere for the Pandora H charm that had sold out but found at Burrells’s. Quick delivery and nice presentation.
I would recommend
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are pleased to hear we were able to provide the item you were looking for. We hope you will enjoy wearing your Pandora charm. Regards
Burrells Customer Service Team
Great customer service and speedy delivery. Needed a item replacement due to sizing-the team turned this around in super quick time. Thank you.
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are pleased we were able to exchange the item for you quickly and we hope you will enjoy wearing your Pandora items.Regards
Burrells Customer Service Team
Thankyou for your feedback, we are pleased to hear we were able to get it out to you quickly, we hope your daughter will enjoy her gift. Regards
Burrells Customer Service
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.