How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

LB

Lynsey Burgess

Feefo Verified

5 years ago

What Lynsey Burgess said about Burrells:

QUICK DELIVERY

Pandora charm was lovely, really quick delivery, packaged well and nicely presented

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are pleased to hear we were able to get your order out to you quickly. We hope you will enjoy wearing your Pandora charm. Regards Burrells Customer Service

Product reviews

Date of purchase: 03/12/2020

0

MM

Marcus Mahindadasa

Feefo Verified

5 years ago

What Marcus Mahindadasa said about Burrells:

Really poor service, took my money 3.5k and 5 days later told me they do t have the actual watch!!! Appalling as they took the sale but took soooo long to update me that it wasn’t even available!

Sarah

Burrells

5 years ago

Good Afternoon, Please accept our apologies for the problems with your order, we strive to get every order out, but in this instant something went wrong with the stock system. We will be looking into this. Apologies again. Regards Burrells Customer Service

Product reviews

Date of purchase: 03/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Great service

Despatched same day, excellent service.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are pleased we were able to get your order out to you quickly. We hope the recipient will be happy with their gift. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 03/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Lovely product for very good price

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora charms. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 11/11/2020

0

Trusted Customer

Feefo Verified

5 years ago

Would purchase from Burrell’s again (and have done! :) )

Great service. I ordered pandora jewellery. I received them with the bags and ribbon that you usually get from the store which is great if you want to give them as gifts. Also, Burrell’s had stock...

Sarah

Burrells

5 years ago

Thankyou for your lovely, positive feedback. We are pleased to offer efficient service and packaging. We hope you enjoy wearing your Pandora ring. Regards Burrells Customer Service Team

Date of purchase: 12/11/2020

0

IH

idella hector

Feefo Verified

5 years ago

What idella hector said about Burrells:

it was a pleasure to shop with burrells order well packed and came on date

i would recommend shopping with burrells brilliant service have m any items and not been disappointed thank you so much

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you will enjoy your Pandora purchase. Regards Burrells Customer Service Team

Date of purchase: 11/11/2020

0

Trusted Customer

Feefo Verified

5 years ago

5 star

Lovely product. Great service. Speedy delivery.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback. We hope you were happy with your purchase. We will take on board your comments regarding the condition of the ring and feed this back to our dispatch team. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 02/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

5 Stars

They provided what I wanted at the right price. Yes it's Good start, but that's all I'm prepared to say. I've given you 5 stars be satisfied

Sarah

Burrells

5 years ago

Thankyou for your feedback, we hope you enjoy your purchase. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 07/11/2020

0

DD

Darren Davies

Feefo Verified

5 years ago

What Darren Davies said about Burrells:

Excellent service

Excellent service and everything is what I ordered thank you

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are glad to hear you were happy with your Pandora purchase. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 01/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

definitely buy from them again, very easy to order and extremely promt service

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are pleased we were able to get your order out to you quickly. We hope you enjoy your Pandora purchase. Burrells Customer Service Team

Date of purchase: 10/11/2020

0

Burrells Reviews

Pandora Glitter Christmas Tree Charm 799226C01More reviews of this product (6)View product websiteBeautiful Pandora Charm in a nice bag and box

Pre-Owned Rolex Datejust Ladies Watch 69174More reviews of this product (1)View product websitePoor customer service, taking the money and holding funds for 5days when they didn’t even have the product

Pandora Santa Love Peace Joy Dangle Charm 798468C01More reviews of this product (13)View product websiteTo add to family members collection, quite small but usual Pandora quality.

Pandora Openwork Heart & Beaded Stars Charm 798462C00More reviews of this product (3)View product websiteAmazing product two highly recommended

Pandora Love You Mum Infinity Heart Charm 798825C00More reviews of this product (4)View product websiteFabulous item I would definitely recommend

Burrells 18ct Yellow & White Gold 1.20ct Diamond Channel set BangleMore reviews of this product (1)View product websiteA few scratches on the product. Need to be polished before being sent out.

Gucci Women's G-Timeless Steel & Black 27mm YA126573AMore reviews of this product (1)View product websiteNo I've said all I want be satisfied

Pandora Disney Mrs. Potts & Chip Charm 792141ENMXMore reviews of this product (18)View product websiteExcellent quality thanks you

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?