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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

LH

Lee Hodkin

Feefo Verified

5 years ago

What Lee Hodkin said about Burrells:

The item and delivery was as the emails i received.

Sarah

Burrells

5 years ago

Thank you for your feedback, we're glad the item and service was as expected. Kind regards, Burrells Customer Relations

Product reviews

Date of purchase: 19/11/2020

0

MW

Mark Whight

Feefo Verified

5 years ago

What Mark Whight said about Burrells:

Good price, delivered on time

Sarah

Burrells

5 years ago

Lovely feedback to receive, thank you kindly Mark. Kind regards, Burrells Customer Relations

Date of purchase: 10/12/2020

0

DT

Dean Taylor

Feefo Verified

5 years ago

What Dean Taylor said about Burrells:

Small

I couldn't believe how small the pendant was when I opened it .Tiny for the price

Sarah

Burrells

5 years ago

Thank you for your feedback, Dean. Sorry to hear the item wasn't as expected upon arrival. Kind regards, Burrells Customer Relations

Product reviews

Date of purchase: 21/11/2020

0

MC

Mark Clifford

Feefo Verified

5 years ago

What Mark Clifford said about Burrells:

An Excellent Company

Burrells provide an excellent on-line service for all things jewellery, they re our 'one stop shop' for us, especially with the range on offer and, in particular their huge stock of Pandora, which...

Sarah

Burrells

5 years ago

Thank you for your feedback regarding this purchase. We're extremely sorry to hear you weren't pleased with our service on this occasion and want to assure you we've taken your feedback onboard to improve our site and service. We're unsure why you didn't receive a response initially when showing interest in the product, as we have staff monitoring our calls, emails and chats Monday-Friday, so we apologise for this. Additionally, we can only assume you didn't receive a response regarding a refund for the damages as this is something we're unable to offer on an already reduced item. We'd happily send you a pre-paid returns label to returning your item to avoid any additional costs for yourself. We apologise once again for the inconvenience caused during this purchase and wish to inform you we're always looking for ways to improve as a business. Kind regards, Burrells Customer Relations

Product reviews

Date of purchase: 20/11/2020

0

MR

Miss Ramsden

Feefo Verified

5 years ago

What Miss Ramsden said about Burrells:

Excellent

Superb company to order from, easy process and super fast delivery. Excellent

Sarah

Burrells

5 years ago

Lovely feedback to receive, thank you kindly. We hope to see you again in the future! Kind regards, Burrells Customer Relations

Date of purchase: 11/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Excellent

Excellent speedy service.

Sarah

Burrells

5 years ago

Thank you for your amazing feedback! Kind regards, Burrells Customer Relations

Product reviews

Date of purchase: 10/12/2020

0

RC

Russ C

Feefo Verified

Southampton

5 years ago

What Russ C said about Burrells:

Good Service.

Tried Burrells as my usual store did not have the items i wanted in stock. Good website, selecting and ordering was easy. Order was well packed and delivered promptly despite the Xmas rush. Will use...

Burrells Reviews

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