Luxury Independent Jeweller & Award-Winning Watch Retailer Est in 1974. #bemoreburrells
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ratings over the past year
Burrells is no longer an active Feefo customer
Displaying all 6,587 reviews
Trusted Customer
Feefo Verified
5 years ago
I was sent the wrong necklace and was extremely disappointed.Burrell’s customer service was excellent they posted out another once I sent proof of return. I would definitely shop at Burrell’s again...
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Sarah
Burrells
5 years ago
Thankyou for your feedback, we are very sorry you were sent the wrong item initially. We try to rectify any mistakes as soon as possible and we are pleased we were able to turn a disappointing experience around.
Regards
Burrells Customer Service
I am a returning customer and have always been happy of my shopping experience with Burrells. Smooth transaction, fast disptach and well packaged product - perfect service.
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we love hearing about customers who return to us after a positive experience.
We hope you will enjoy wearing your earrings.
Regards
Burrells Customer Service
Product reviews
Date of purchase: 31/12/2020
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Trusted Customer
Feefo Verified
5 years ago
Excellent custimer service. Good communication
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora selection.
Regards
Burrells Customer Service
Easy to purchase on line with company safe and secure items was as described came on time happy customer would purchase more in the future
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are pleased to hear that your experience was easy and we hope you will enjoy your Pandora items.
Regards
Burrells Customer Service
Wud recommended them for quick service and online ordering
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are pleased to hear your experience shopping with us was quick and easy. We hope you enjoy your Pandora purchase.
Regards
Burrells Customer Service Team
Excellent, quick delivery, great customer service. I had ordered wrong size and the return and replacement was quick and hassle free. Will def order again and recommend.
Date of purchase: 08/12/2020
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Trusted Customer
Feefo Verified
5 years ago
Have purchased before from Burrell’s always excellent service have also returned items which has been dealt with swiftly and refunded cannot fault the service
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are always encouraged when customers come back to shop with us, and we are pleased to hear you found every step of your experience was straightforward and we were able to help quickly.
Regards
Burrells Customer Service
I bought the ring as a gift it was beautiful
once again a great service
I would definitely recommend this company to all my family and friends
Sarah
Burrells
5 years ago
Thankyou for your lovely, positive feedback, we are always pleased to welcome customers back to shop with us.
We hope the recipient of the gift will enjoy wearing it.
Regards
Burrells Customer Service Team
Thankyou for your feedback, we are very pleased to hear your experience was a positive one and we hope you will enjoy wearing your Pandora charms.
Regards
Burrells Customer Service
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.