the first order did not go through.the second order was incorrect and still waiting for confirmation of a delivery of a blue shamballa bracelet
Swag Jeweller
Burrells
12 years ago
Good morning Miss Paffett
We are very sorry for any difficulty you have experienced when attempting to place an order with us. We were moving to a more powerful server, long term...good news, short term...sadly created a few issues for customers, which have now been resolved.
When sourcing sale lines for orders, on occasion we have to arranged multiple deliveries, due to location of stock, the Shamballa bracelet mentioned was on route in a separate delivery.
Thank you for taking the time to report your feedback.
Kind regards
Online Sales Manager
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