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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

5 years ago

Cancel your order, not to be trusted

Very poor service. Item showed in stock. I payed, then the next day they cancelled the order. But interestingly they kept the item showing in stock and bumped the price up. Shady dealing practice....

Product reviews

Date of purchase: 05/01/2021

0

MC

Marjorie Connelly

Feefo Verified

Fearnhead Warrington

5 years ago

What Marjorie Connelly said about Burrells:

They have responded both to my order and the return promptly and positive

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are sorry to hear you were unhappy with the item you ordered. We are pleased to hear that the returns process was smooth for you. We hope to be able to welcome you back to Burrells in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 04/01/2021

0

Trusted Customer

Feefo Verified

5 years ago

Excellent

Excellent from start to finish! A wide range of Pandora charms to choose from at great prices. Free postage, and quick delivery. The charms were well packaged and came with gift bags and boxes....

Sarah

Burrells

5 years ago

Thankyou for your lovely and positive feedback, we are pleased to hear the order and delivery process were so straightforward and quick. We hope you will enjoy your Pandora charm collection. Regards Burrells Customer Service

Product reviews

Date of purchase: 04/01/2021

0

JB

James Bennett

Feefo Verified

5 years ago

What James Bennett said about Burrells:

Amazing service as always. Great family run business offering value for mon

Amazing service as always. Great family run business offering value for money and quality products

Sarah

Burrells

5 years ago

Thankyou for your lovely feedback, we are so pleased you were happy with your purchase. We hope the recipient of the earrings will enjoy wearing them. Regards Burrells Customer Service

Product reviews

Date of purchase: 04/01/2021

0

Trusted Customer

Feefo Verified

5 years ago

Great service

Always fast and efficient service.ive never had any problems.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are pleased the whole process was so straight forward. We hope you will enjoy wearing your Pandora bracelet. Regards Burrells Customer Service

Product reviews

Date of purchase: 14/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Excellent service

Excellent service.

Sarah

Burrells

5 years ago

Thankyou for your feedback, we hope you will enjoy wearing your Pandora selection. Regards Burrells Customer Service

Product reviews

Date of purchase: 04/01/2021

0

ST

Sharon Totterdell

Feefo Verified

Bexleyheath

5 years ago

What Sharon Totterdell said about Burrells:

Excellent service

Very impressed with service from order to delivery. I tried many sites and item could not be delivered for weeks. Burrells were able to deliver within 5 days and I was delighted when the birthday...

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are so pleased we were able to provide an easy and positive experience. We hope the recipient of the Pandora charm will enjoy wearing it. Regards Burrells Customer Service

Product reviews

Date of purchase: 04/01/2021

0

Trusted Customer

Feefo Verified

5 years ago

They did not fulfill my online order. They were then not open about the reasons for this and did nothing to try and address the issue.

Sarah

Burrells

5 years ago

We are very sorry we were unable to fulfill your order, unfortunately we didn't have the item in stock. We try to the best of our ability to keep our website up to date, but occasionally the stock levels are wrong. We apologise if this wasn't communicated to you. Please accept our sincere apologies for any inconvenience or disappointment caused. Regards Burrells Customer Service Team

Date of purchase: 04/01/2021

0

MD

Maggie Dalziel

Feefo Verified

5 years ago

What Maggie Dalziel said about Burrells:

Highly recommend. Excellent and efficient. Website easy to use. Very happy with the service and delivery.

Sarah

Burrells

5 years ago

Thankyou for your lovely feedback, we are so pleased to hear you had a positive experience with the company and we hope you will enjoy your Pandora purchases. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 26/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Great service!

Great service from start to finish with online ordering. I had a problem with my delivery from Royal Mail but Burrells got back to me straight away and sorted it. Would not hesitate to order from...

Sarah

Burrells

5 years ago

Thankyou so much for your positive feedback. We are pleased to hear you had a good experience and we were able to sort out any problems with delivery. We hope you will enjoy your Pandora charm. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 12/12/2020

0

Burrells Reviews

Bremont Airco Mach 3 Blue Dial & Leather Strap 40mm AIRCO MACH3/BLMore reviews of this product (1)View product websiteCan't say because I never received it

Pandora Daisy Flower Safety Chain Charm 798764C01More reviews of this product (3)View product websiteIt's a very pretty chain that is simple to fit with chunky stoppers to 'screw' it to the bracelet. It's a lovely addition to my bracelet with the benefit of keeping my charms secure when it is open.

Pandora Openwork Music Notes Charm 798779C00More reviews of this product (1)View product websiteA lovely silver charm for anyone musical, it has quavers and treble clef which make a lovely open pattern on the ball shaped charm with a little quaver dangle. I love it!

Pandora Rose Open Your Heart Charm 780964More reviews of this product (1)View product websiteThis is a really beautiful rose gold ball charm, it is open hearts side by side which make a beautiful pattern. I have the moments bracelet with rose gold heart clasp so they look gorgeous together.

Burrells Halo 18ct White Gold Diamond & Sapphire Drop Huggie Hoop EarringsMore reviews of this product (1)View product websiteGreat service and lovely earrings

Pandora Moments Sliding Bracelet 597125CZMore reviews of this product (1)View product websiteAlways a great service.fast delivery and lovely items

Pandora Heart Balloons Pendant Charm 798076CZMore reviews of this product (1)View product websiteGreat item. Well boxed....

Pandora 50 Years of Love Pendant Charm 797264CZMore reviews of this product (2)View product websiteGreat item.well boxed......

Pandora Letter B Charm 797456More reviews of this product (1)View product websiteExcellent service from order to delivery and gift arrived on time at recipients address, will use Burrells again👍🏻

Pandora Always By Your Side Pendant Charm 797671CZRMXMore reviews of this product (9)View product websiteLovely item. Bought as a present

Pandora Blooming Heart Charm 796264CZMore reviews of this product (6)View product websiteLovely item. Bought for a present

Pandora Infinite Love Stud Earrings 290695CZMore reviews of this product (10)View product websiteThey look very nice but very small. Looked bigger in the picture. A little disappointed as bought for a birthday present, glad I didn’t pay full price.

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