Service as usual was very prompt and efficient. I ordered my purchase online and received e-mails throughout. My clip bead arrived the day after. I've shopped with Swag Jewellers 3 times now and have...
You sent me an alarm clock instead of the birthday cake, as I didn't check it & gave it with the nice looking bow to the lady? I didn't have the heart to say its not the right 40th birthday...
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Swag Jeweller
Burrells
12 years ago
Please accept our sincere apologies for the picking error that occurred, which caused this error.
I have arranged for the correct bead to be sent Special Delivery today, please keep the alarm clock with our compliments.
Kind regards
Online Sales Manager
Trusted Customer
12 years ago
What a lovely surprise I had from swag when they realised they had missed picked my product & VERY quickly put it right, I would recommend them to friends & family
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