I called on 3 separate occasions, during working hours and no-one picked up, just told me to leave message and they would get back to me however no-one ever did. Also I paid £5 for special delivery...
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Swag Jeweller
Burrells
12 years ago
Good morning Mr Lobo
Thank you for your feedback.
Our internet, email and phone system were down on the 18/19th June.
As soon as service was restored on the 20th your order was shipped Special Delivery and delivered to you on the 21st.
Apologies for any disappointment caused, i will refund your special delivery immediately.
Kind regards
Online Sales Manager
Date of purchase: 17/06/2014
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Trusted Customer
Feefo Verified
12 years ago
Excellent service. Can't fault Swags.
Product reviews
Date of purchase: 18/06/2014
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Trusted Customer
Feefo Verified
12 years ago
Always friendly and efficient. Orders always sent promptly.
Product reviews
Date of purchase: 17/06/2014
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Trusted Customer
Feefo Verified
12 years ago
Swags are excellent. Fast delivery and very secure.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.