Have purchased a few times from Burrells and have always had a good experience. Fast dispatch and item came packaged very well. Will definitely shop again.
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we love to welcome our customers back again and again, and we are so glad you have had a positive experience shopping with us.
We hope you will enjoy wearing your Georg Jensen purchase.
Regards
Burrells Customer Service Team
Prompt delivery , turned up earlier than stated , good packaging
Sarah
Burrells
5 years ago
Thankyou for your feedback, we are pleased we got your order to you quickly. We hope you enjoy your Pandora purchase.
Regards
Burrells Customer Service Team
Date of purchase: 18/12/2020
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heather riley
Feefo Verified
Derbyshire
5 years ago
What heather riley said about Burrells:
Fantastic service, delivery 📦 experience 💯 ... customer service 💯 % many thanks
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are pleased to hear you were happy with the service you received.
We hope you are happy with your Pandora earrings.
Regards
Burrells Customer Service Team
Excellent quality with fast service , Pandora bracelet
Sarah
Burrells
5 years ago
Thankyou for your feedback, we are pleased you had a positive experience. We hope you will enjoy wearing your Pandora bracelet.
Regards
Burrells Customer Service Team
Very easy to order online. Exploring the site was a very good experience with so many items to choose from. My order arrived earlier than at first indicated and and was very well packaged.
I will...
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Product reviews
Date of purchase: 08/01/2021
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Gary Hull
Feefo Verified
5 years ago
What Gary Hull said about Burrells:
Fantastic service, my item arrived next day, many thanks
Due to store closure my voucher became a problem. I had to get it changed to an online voucher, this took several calls and emails to rectify.
Sarah
Burrells
5 years ago
Thankyou for your feedback, please accept our apologies for the time it took to rectify the voucher matter. We are pleased to hear you are happy with the items ordered.
Regards
Burrells Customer Service
Once again failed to fulfil my order. Seems they do not like to fulfil their sale offers. This time blaming their failure on not having a working charger to go with the smart watch I had ordered....
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Sarah
Burrells
5 years ago
Good Morning,
Please accept our apologies for the cancellation of your order, unfortunately this model was ex display, which is reflected in the Sale price. We were unable to locate the charger and unfortunately had to refund and take out of stock.
We are sorry for any inconvenience and disappointment this caused.
Regards
Sarah
Burrells Customer Service Manager
Thankyou for your feedback, we are pleased to hear your experience was a positive one and we hope you were happy with your Pandora purchase.
Regards
Burrells Customer Service Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.