Awful!
Was sent a fake pandora ring!
Also the wrong one. Swag expect me to pay for the postage. Very rude!
Swag Jeweller
Burrells
12 years ago
Good morning Jessica
Many thanks for your feedback. We are the largest UK franchisee for Pandora, with 17 Pandora concept stores around the country, we also own 6 branches of Swag around the M25, some of which also stock the brand. Therefore I can categorically assure you all our stock is authentic Pandora ordered and delivered directly by them.
There has been some confusion, as when you initially emailed you failed to mention we had sent the incorrect ring and only suggested we had sent you a fake ring.
I would very much like to help but until the ring in question has been received back, again, i'm not able to comment further.
Kind regards
Sadie
Online Sales Manager
Great service and quick delivery, however, I think a Jiffy bag to post instead of just an envelope next time, as the outer was torn when it arrived. Great company great service will definitely use...
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