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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

PD

Pauline Duncan

Feefo Verified

Grimsby

5 years ago

What Pauline Duncan said about Burrells:

Excellent service. I have recommended to family and friends. Fast delivery and always beautifully wrapped

Sarah

Burrells

5 years ago

Thannkyou for your positive feedback, we are so pleased to hear we were able to get your order out quickly. We hope you continue to enjoy wearing your Pandora charm. Thankyou for recommending us to friends and family, we really appreciate it. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 23/01/2021

0

Trusted Customer

Feefo Verified

5 years ago

Disappointed

I was not impressed with the service from Burrell’s. I ordered a Pandora charm bracelet and a few charms for my friends special birthday. When the order arrived, they had sent the wrong bracelet,...

Sarah

Burrells

5 years ago

Good Evening, We are so sorry this error occurred, unfortunately looking at your order it seems one of our stores did send the incorrect bracelet. We would have been able to rectify this quicker, if you had been advised to send us proof of postage, I am very sorry this was not given to you as an option, I am going to look into who dealt with your order and train accordingly. We hope your friend liked her birthday present and we are so sorry if we ruined you being able to give it to her on time. Please accept our sincere apologies. Regards Sarah Burrells Customer Service Manager

Product reviews

Date of purchase: 02/01/2021

1

AC

AMANDA CROWE

Feefo Verified

Totton Southampton.

5 years ago

What AMANDA CROWE said about Burrells:

I have ordered items from them a number of times and the service is very good. Also very quick with their delivery.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are so pleased to welcome customers back to Burrells and we are very happy to hear that you have had a positive experience. We hope you will enjoy wearing your Pandora ring and we look forward to welcoming you back in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 23/01/2021

0

Trusted Customer

Feefo Verified

5 years ago

Great offers and sale items from Pandora. The service was excellent too.

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are pleased to hear you had a positive experience. We hope you were happy with your Pandora selection. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 02/01/2021

0

Trusted Customer

Feefo Verified

5 years ago

Pandora

Good customer care and goods despatched quickly - stock a good range of Pandora so will definately buy off them again.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you were pleased with your Pandora selection and we look forward to welcoming you back in the future. Regards Burrells Customer Service Team

Date of purchase: 23/01/2021

0

CM

Colin Mockford

Feefo Verified

Lewes

5 years ago

What Colin Mockford said about Burrells:

Excellent service and communication all the way through purchase of quality product tudor black bay 58 watch will definitely use again many thanks

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are so pleased you had a good experience with us. We hope you will continue enjoying your Tudor purchase and we look forward to welcoming you back in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 23/01/2021

0

DL

Debbie Lee

Feefo Verified

5 years ago

What Debbie Lee said about Burrells:

Quick and easy service. Charm just what I wanted.

Sarah

Burrells

5 years ago

Thankyou for your lovely feedback, we are so pleased you were happy with your Pandora charm, we hope you will continue to enjoy wearing it. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 23/01/2021

0

MW

Mrs W

Feefo Verified

London

5 years ago

What Mrs W said about Burrells:

Great service

Excellent communication, service, packaging and delivery

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are pleased you had a positive experience. We hope you will enjoy wearing your Pandora purchase, Regards Burrells Customer Service Team

Product reviews

Date of purchase: 17/01/2021

0

Trusted Customer

Feefo Verified

5 years ago

Fast secure service.

Fast service. Delivered what was ordered securely. Only thing is the online title did not match the description or what was delivery. So the delivery note was incorrect. However I received what I...

Burrells Reviews

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