Staff very friendly and helpful but it took a week to despatch my items and when they came there was no Chlobo packaging or warranty card. Have returned items for a refund. Excellent prices though
Swag Jeweller
Burrells
11 years ago
Good afternoon Joanna
Thank you for taking the time to leave us your feedback.
Apologies for the lack of packaging, the sale items purchased were end of lines and i imagine the sending branch had run out of the branded packaging and used Swag packaging instead.
The delay was due to the huge backlog of orders received over the Christmas and New Year period, it took some time to catch up leading to a delay, apologies for this.
Kind regards
Sadie
Online Sales Manager
Product reviews
Date of purchase: 05/01/2015
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Trusted Customer
Feefo Verified
11 years ago
Gorgeous item. Quick delivery.
Product reviews
Date of purchase: 05/01/2015
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Trusted Customer
Feefo Verified
11 years ago
excellent service, speedy delivery. a company to be recommended.
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