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Burrells Reviews

https://www.burrells.co.uk

Luxury Independent Jeweller & Award-Winning Watch Retailer Est in 1974. #bemoreburrells

Service

Product

ratings over the past year

Displaying all 6,587 reviews

Trusted Customer

Feefo Verified

11 years ago

Very quick good service, when I thought there was an issue, which there wasn't, my…

Very quick good service, when I thought there was an issue, which there wasn't, my mistake! the customer service was excellent. No hesitation in using again.

Product reviews

Date of purchase: 07/01/2015

Trusted Customer

Feefo Verified

11 years ago

Have always loved swag jewellers but they have charged me twice for product, which I…

Have always loved swag jewellers but they have charged me twice for product, which I very much hope they will sort out today via paypal

Swag Jeweller

Burrells

11 years ago

Good morning Amanda Thank you for your feedback, i have just refunded the duplicated PayPal payment, to clarify this is an automatic transaction between customer and PayPal, we have no control over these transactions, this fund was duplicated by PayPal. Kind regards Sadie Online Sales Manager

Product reviews

Date of purchase: 09/01/2015

Trusted Customer

Feefo Verified

11 years ago

so well packaged super thanks

Product reviews

Date of purchase: 08/01/2015

Trusted Customer

Feefo Verified

11 years ago

Very good service and they had everything I wanted in stock

Product reviews

Date of purchase: 08/01/2015

Trusted Customer

Feefo Verified

11 years ago

Excellent service

Product reviews

Date of purchase: 08/01/2015

Trusted Customer

Feefo Verified

11 years ago

Excellent service as usual.

Product reviews

Date of purchase: 08/01/2015

Trusted Customer

Feefo Verified

11 years ago

These were gifts and I didn't recieve the gift bags like I did with my…

These were gifts and I didn't recieve the gift bags like I did with my first order from swag. Quite disappointed

Swag Jeweller

Burrells

11 years ago

Good afternoon Karen Thank you for taking the time to leave feedback. Regarding the lack of gift bags, this was a new initiative over the Christmas period. i can only imagine the sending location had run out of stock. If you still require bags drop me an email and i will have some sent out. Kind regards Sadie Online Sales Manager

Product reviews

Date of purchase: 08/01/2015

Trusted Customer

Feefo Verified

11 years ago

It arrived promptly and with great packaging. Thank you!

Product reviews

Date of purchase: 28/12/2014

Trusted Customer

Feefo Verified

11 years ago

easy ordering and speedy delivery

Product reviews

Date of purchase: 07/01/2015

Trusted Customer

Feefo Verified

11 years ago

great service..very pleased!

Product reviews

Date of purchase: 07/01/2015

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