Placing the order was slighty weird as I didn't recieve an email notification until after the package was delivered. But I did receive the package the next day. So happy.
Swag Jeweller
Burrells
11 years ago
Good morning Jamie
Many thanks for taking the time to leave feedback.
The order confirmation is an automatic bounce back, the only reason you shouldn't receive it is if the email address is entered incorrectly, however in this instance, yours is correct.
Therefore please accept our apologies for this, it transpires we had hit some kind of limit with regard to our order confirmations and this had happened to a number of customers.
This issue has now been resolved.
Apart from the above issue, i am pleased you have been happy with our service.
Kind regards
Sadie
Online Sales Manager
Excellent service, super quick delivery my items were nicely packaged would highly recommend Swag Jewellers to my family and friends.
Product reviews
Date of purchase: 10/01/2015
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Trusted Customer
Feefo Verified
11 years ago
Quick and efficient service, product delivered as described
Product reviews
Date of purchase: 11/01/2015
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Trusted Customer
Feefo Verified
11 years ago
Quick and efficient
Product reviews
Swag Jeweller
Burrells
11 years ago
Good morning Laura
Many thanks for your feedback.
I'm very sorry your bracelet became faulty, please can you confirm your costs as this should have been simply replaced.
Please drop me an email to info@swaguk.co.uk and i will look into further for you.
Kind regards
Sadie
Online Sales Manager
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.