How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Burrells Reviews

https://www.burrells.co.uk

Luxury Independent Jeweller & Award-Winning Watch Retailer Est in 1974. #bemoreburrells

Service

Product

ratings over the past year

Displaying all 6,587 reviews

Trusted Customer

Feefo Verified

11 years ago

Have used the swag website few times now and every time it has been delivered…

Have used the swag website few times now and every time it has been delivered more or less the next working day from ordering, excellent service and very pleasant way to buy and transact with the...

Product reviews

Date of purchase: 22/01/2015

Trusted Customer

Feefo Verified

11 years ago

Arrived on time for my nieces Birthday so happy with prompt service

Product reviews

Date of purchase: 22/01/2015

Trusted Customer

Feefo Verified

11 years ago

Got it next day was so pleased with that will order again

Product reviews

Date of purchase: 21/01/2015

Trusted Customer

Feefo Verified

11 years ago

Communication as to when items are likely to arrive would be useful, and if I…

Communication as to when items are likely to arrive would be useful, and if I ordered two items don't assume they are for the same person, individual packaging and a gift bag from swag would have...

Swag Jeweller

Burrells

11 years ago

Good morning Amalia Many thanks for taking the time to leave feedback. A shipping advice is sent when items are shipped via Royal Mail First Class post, sadly we cannot give a definite delivery date on this free of charge option. However if the customer wishes to pay for Special Delivery this is a next working day service from point of dispatch. Our branches are running severely low if not run out of some packaging but if you need packaging please email me to let me know what is required. Kind regards Sadie Online Sales Manager

Product reviews

Date of purchase: 22/01/2015

Trusted Customer

Feefo Verified

11 years ago

very good service - fast efficient and well packed.

Product reviews

Date of purchase: 18/01/2015

Trusted Customer

Feefo Verified

11 years ago

good and easy with good delivery

Product reviews

Date of purchase: 21/01/2015

Trusted Customer

Feefo Verified

11 years ago

Had a slight problem with my order but it was dealt with very quickly

Product reviews

Date of purchase: 20/01/2015

Trusted Customer

Feefo Verified

11 years ago

Excellent service and super packaging,but not impressed with the delivery company who left the package…

Excellent service and super packaging,but not impressed with the delivery company who left the package on the front door step where anyone coming to the house could have picked it up,fortunately I...

Date of purchase: 20/01/2015

Trusted Customer

Feefo Verified

11 years ago

I was very pleased

Product reviews

Date of purchase: 20/01/2015

Trusted Customer

Feefo Verified

11 years ago

Top class service. Excellent packaging. Prompt delivery.

Product reviews

Date of purchase: 19/01/2015

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo

Burrells Reviews

Pandora Shining Midnight Crystal EarringsMore reviews of this product (3)View product websiteThe wife was very pleased indeed with the midnight crystal as she had the ring already, now she wants the necklace to match ..........Cracking quality for this type of jewellery and good value.

Pandora Silver Chinese Love BeadMore reviews of this product (1)View product websiteI have not seen the bead but my niece loved which was the important thing.

Pandora Openwork Roses BeadMore reviews of this product (10)View product websiteIts for a gift so has not got it yet but hope she likes it **

Thomas Sabo Rose Quartz Charm BraceletMore reviews of this product (1)View product website

Thomas Sabo silver and amethyst coloured cubic zirconia February birthstone charmMore reviews of this product (5)View product website

Pandora Signature Stud EarringsMore reviews of this product (8)View product websiteLovely - just what i wanted and i could not get them quickly anywhere else for my sisters 50th . Thank you

Pandora Silver Black Fabric String BraceletMore reviews of this product (11)View product websitevery good

Thomas Sabo Karma Plain Safety ChainMore reviews of this product (1)View product website

Thomas Sabo Black Small Skull Karma BeadMore reviews of this product (1)View product website

Thomas Sabo Karma Plain Stopper BeadMore reviews of this product (1)View product website

Pandora Silver Clear Heart RingMore reviews of this product (1)View product websitelove my new Pandora ring

Pandora Dotty Stud ClipMore reviews of this product (11)View product websiteVery pretty charm. Very good quality.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?