After contacting Swag to complain about shoddy presentation box I was told basically to return it or keep it, I could'nt do this as it was my grand-daughters birthday next day.//// Very unimpressed...
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Swag Jeweller
Burrells
11 years ago
Good morning Mr O'Donovan
Thank you for taking the time to leave feedback on your recent order.
Following your call to our office, if i may reiterate;
I'm sorry you have been dissatisfied with our gift boxes, what i was trying to convey is i'm not in a position to change our gift boxes, they are what they are and if that is in anyway not up to standard, all i can do is apologise and advise you that if you are not happy you are welcome to return the item for refund.
Kind regards
Sadie
Online Sales Manager
A bit unsure whether to use the website at first but after reading reviews went ahead and ordered. The charm I bought was an excellent price and delivered promptly. Absolutely no problems.
Product reviews
Date of purchase: 23/01/2015
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Trusted Customer
Feefo Verified
11 years ago
Good communication on sale and delivery thanks
Product reviews
Date of purchase: 23/01/2015
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Trusted Customer
Feefo Verified
11 years ago
Very quick delivery
Product reviews
Date of purchase: 23/01/2015
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Trusted Customer
Feefo Verified
11 years ago
Efficient friendly staff. Arrived promptly.
Product reviews
Date of purchase: 19/01/2015
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Trusted Customer
Feefo Verified
11 years ago
Clear website. Excellent delivery time. Beautifully presented when it arrived.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.