I just came across swag when purchasing Thomas Sabo charms and I can say I was not disappointed with the service I received I have and will carry on buying from swag
Wrong item was received, I called and it was agreed I would purchase the wrong item at a reduced rate, i would pay the advertised amount and would get a part refund, I am still waiting for the said...
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Swag Jeweller
Burrells
11 years ago
Good afternoon Caroline
Many thanks for taking the time to leave feedback for us.
Apologies again for our initial error and the delay on your partial refund as agreed, this was overlooked.
I'm sorry for the inconvenience caused by us on this occasion and thank you for your patience.
Kind regards
Sadie Blake
Online Sales Manager
Product reviews
Date of purchase: 01/02/2015
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Trusted Customer
Feefo Verified
11 years ago
Was easy to use and to find exactly what i wanted to order
website is clear and easy to navigate, items arrived very quickly and well packaged, received confirmation and dispatch emails all in all a faultless service will definitely use again. Thk u
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